Hiscox USA has put in place a 60-day moratorium for all states (in effect until 06/01/2020), where they will not cancel the policy for non-payment of premium.
To defer payments call Hiscox NOW at 866-739-0727
from Monday – Friday, 7:00 a.m. – 10:00 p.m. EST to make the request.
Frequently Asked Questions
Business Interruption (Business Income)
As a result of COVID-19, my business has lost revenue/income. Does my policy provide any coverage for such business losses?
Unfortunately, business income is not covered by most Hiscox policies. While Hiscox’s Business Owners Policy (BOP) does contemplate business interruption coverage, that coverage is unlikely to apply (see further discussion of this coverage in the following question). Nevertheless, if you would like to submit a claim please use the online claim submission process and a claim handler will review your submission for coverage.
Does the Business Owners Policy’s Business Interruption coverage apply to lost revenue/income or closing a business due to COVID-19?
The Business Interruption coverage in the BOP is only triggered when there is "direct physical loss", meaning real/physical property damage, by a "covered cause of loss". Additionally, the BOP includes a ‘Virus or Bacteria’ exclusion applicable to Business Interruption claims that states: ‘We will not pay for loss or damage caused directly or indirectly by...’ ‘Any virus, bacterium or other microorganism that induces or is capable of inducing physical distress, illness or disease.’
Source: SECTION I – PROPERTY, B. EXCLUSIONS, item j. Virus Or Bacteria (all states except as noted below)
Massachusetts – Exclusion of Loss Due to Virus or Bacteria (BP 06 06 01 07)
New York – Exclusion of Loss Due to Virus or Bacteria (BP 06 04 03 08)
Nevertheless, if you feel there is reason to file a claim for Business Interruption, we recommend that you use the online claim submission process and a claim handler will review your submission for coverage.